Protecting your personal information is our top priority. This policy clearly sets out what data we collect, how it is used, and what rights you have.
Every data transfer between you and jopk's servers is protected by 256-bit SSL encryption, making it unreadable to hackers or any third party.
Your personal data is stored on encrypted servers. Passwords are never stored in plain text — only a hashed version is kept.
Your personal data is never sold or shared with third parties for advertising purposes. That is our strict policy.
We only collect what is necessary to provide our services. We do not request or store information beyond what is needed.
You have the right to view, correct, or request deletion of your data at any time.
In the event of a data security breach, we will notify affected users by email within 72 hours and take immediate steps to resolve the issue.
Welcome to jopk's Privacy Policy. This policy applies to everyone who uses the jopk platform – whether through the website, mobile app, or any other channel.
We understand your personal information is valuable. That's why we've written this policy in plain language – so you know exactly what we do and don't do with your data. Nothing is hidden; everything is laid out clearly.
This policy was last updated on 1 January 2026. Any future changes will be posted on this page, and significant updates will also be communicated via email.
Jopk collects the following types of information:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes (for KYC) |
| Contact Information | Mobile number, email address | Yes |
| Payment Information | Mobile Pay/Nagad number, transaction history | Yes |
| Device Information | IP address, device type, browser | Automatic |
| Gaming activity | Bet history, win/loss records | Automatic |
| Communication records | Support chat, email correspondence | As Needed |
Jopk collects information in three ways:
You provide directly: You provide information directly during registration, KYC verification, deposits or withdrawals, and when contacting support.
Automatically Collected: When you use jopk, certain information is automatically collected via cookies and other tracking technologies – such as your IP address, login times, and game session data.
From Third Parties: Transaction verification data from payment providers (Mobile Pay, Nagad) and relevant information from government databases may be collected for identity verification purposes.
Jopk uses your information for the following purposes:
Jopk uses cookies – small files stored in your browser – to help improve your experience on the platform.
We use three types of cookies:
You can disable cookies through your browser settings, though some platform features may not work properly as a result.
The technical and administrative measures jopk has put in place to protect your data:
Different types of data are retained for different lengths of time:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account + 5 years | Legal requirements |
| Transaction Records | 7 Years | Financial regulations |
| Gaming history | 3 Years | Dispute Resolution |
| Support conversations | 2 Years | Service Improvement |
| Log Files | 90 Days | Security analysis |
If you request account deletion, we will erase all data not subject to legal retention requirements within 30 days.
As a jopk user, you have the following rights:
You may request to see what information we hold about you. We will respond within 30 days.
You can request corrections to any inaccurate or outdated information. This can also be done directly from your account settings.
You may request deletion of your data where there is no legal obligation for us to retain it.
You can opt out of marketing communications or restrict certain uses of your data.
You may request a copy of your data in a standard, portable format.
In certain circumstances, you may request a temporary restriction on the processing of your data.
To exercise these rights, email us at support@jopk.net or reach out via live chat.
Jopk strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.
Age is verified at registration, and ID may be requested if there is any doubt. Should we ever receive information belonging to a minor, it will be deleted and the account closed as soon as we become aware of it.
Jopk may update this Privacy Policy at any time. Reasons for changes may include:
Minor updates will only be reflected on this page. For significant changes, you will be notified by email and through the platform. Continued use of jopk after any changes takes effect constitutes acceptance of the updated policy.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:
We will respond to data protection requests within 30 days of receipt. For complex requests, this may be extended by up to 60 days, but you will be informed in advance.
Your personal information is protected with the highest level of security at jopk. Register with confidence and enjoy Bangladesh's most trusted gaming platform.